General Terms and Conditions
Welcome to the Stormy Brooke Designs Website (“Site”). Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the “Agreement”).
Stormy Brooke Designs may from time to time change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. Stormy Brooke Designs may also change, add to, move or delete portions of our Site as needed.
Unless otherwise noted, all materials, including images, illustrations, designs, photographs and written and other materials that appear as part of this Site are owned, controlled or licensed by or to Stormy Brooke Designs.
The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Also, please note that Stormy Brooke Designs specializes in creating custom items. While we will try our best to make the items look just like the picture, it cannot be guaranteed. Due to availability and nature of stones, beads, and metals a similar material may be used in place of the pictured item. We strive to provide high quality products to all of our customers.
Depending on the availability of the products, most in-stock items will ship within 3 days of ordering; however, some orders, including but not limited to custom items, may take up to 14 days to process.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated to you at the time of your order. Should any other delay occur, you will be notified within 10 days of placing your order. At Stormy Brooke Designs we always attempt to estimate the longest possible time it would take to receive your item. Therefore you may receive the items sooner than the time displayed.
We use following domestic shipping services:
- USPS (United States Postal Service)- First Class Mail (if package is under 13oz)
- USPS (United States Postal Service)- Priority Mail (if package is over 13oz)
We use following International shipping services:
- USPS (United States Postal Service)- priority mail small flat rate box, express mail international
For International orders, duty is to be paid by the customer. Additionally, purchases may not be shipped to a P.O. Box.
If your package is returned to us due to an incorrect, invalid or incomplete shipping address and you would like the package to be shipped back to you with a valid or correct address, there will be an additional $5.00 handling fee plus shipping charge. If you decide that you want to cancel the order, you will only be issued store credit back for the amount of the items minus a $5.00 handling fee.
TRACK A PACKAGE:
You may track the status of your shipment by using the USPS tracking number sent to you via email at the time your order is shipped.
We are not responsible for a lost package while in transit.
PLEASE NOTE: Once it leaves our hands at the USPS, we are not responsible for the item or items.
We take great pride in the quality of our items. Needed repairs (within reason) will gladly be made if the item reaches us within 7 days of the original purchase date. As with all material items, regular wear and tear occurs over time. We will still be happy to repair the items at the expense of the customer. Please contact us by email at email@example.com for an estimate for repairs before mailing to Stormy Brooke Designs.
The images/text submitted to Stormy Brooke Designs for use in any item(s) ordered must include a photographer's release (if applicable). By submitting the image(s) or text, you grant to Stormy Brooke Designs the right and license to use his/her name, image, likeness and comments in Stormy Brooke Designs’ materials for internal and external audiences. These materials include but are not limited to advertisements, brochures, viewbooks, news releases, magazines, newspapers, newsletters, videos and Web sites.
LINKS TO OTHER WEB SITES AND SERVICES:
To the extent that this Site contains links to outside services and resources, the availability and content of which Stormy Brooke Designs does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.
USE OF PERSONAL DATA:
You expressly consent that we may use the personal data you have given to us in the order or on the Site solely for the purpose of this Agreement, for making services available to you, for marketing our products and services to you, and to disclose to other third parties, such as our suppliers, for order fulfillment only. You may choose to opt out of receiving future mailings. We will not rent or sell your personal data to third parties for any purpose.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT STORMY BROOKE DESIGNS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
From time to time there may be information on stormybrookedesigns.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions and pricing. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
You agree to defend, indemnify and hold Stormy Brooke Designs harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
NO UNLAWFUL OR PROHIBITED USE:
As a condition of your use of the Site and/or any services or products (the “Services”) provided by Stormy Brooke Designs, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use any Services in any manner that could damage, disable, overburden or impair any Stormy Brooke Designs server or the network(s) connected thereto or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Stormy Brooke Designs server or any of the Services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site and/or the Services.