Shipping Info


Depending on the availability of the products, most in-stock items will ship within 3 days of ordering; however, some orders, including but not limited to custom items, may take up to 14 days to process.

Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered.  You will be alerted in either instance and will be provided an approximate date of shipment.  Rest assured any shipping delay will be communicated to you at the time of your order.  Should any other delay occur, you will be notified within 10 days of placing your order. At Stormy Brooke Designs we always attempt to estimate the longest possible time it would take to receive your item.  Therefore you may receive the items sooner than the time displayed.

We use following domestic shipping services: 

  • USPS (United States Postal Service)- First Class Mail (if package is under 13oz)
  • USPS (United States Postal Service)- Priority Mail (if package is over 13oz)

We use following International shipping services:

  • USPS (United States Postal Service)- priority mail small flat rate box, express mail international 

For International orders, duty is to be paid by the customer. Additionally, purchases may not be shipped to a P.O. Box.

If your package is returned to us due to an incorrect, invalid or incomplete shipping address and you would like the package to be shipped back to you with a valid or correct address, there will be an additional $10.00 handling fee plus shipping charge. If you decide that you want to cancel the order, you will only be credited back for the amount of the items only. We're sorry, but shipping and handling charges will not be refunded. We appreciate your understanding.

You may track the status of your shipment by using the USPS tracking number sent to you via email at the time your order is shipped.

We are not responsible for a lost package while in transit.  
PLEASE NOTE: Once it leaves our hands at the USPS, we are not responsible for the item or items.

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